Shipping policy
Shipping options and costs are shown at checkout before you pay.
Processing: orders are prepared for dispatch within 1-2 business days.
Delivery: estimated delivery windows are shown at checkout. These are estimates
provided by the carrier, not guarantees.
Tracking: you will receive a tracking number by email once your order ships.
Address changes: email support@axomag.com as soon as possible after ordering.
Once an order has shipped we cannot reroute it.
Lost or damaged in transit: email support@axomag.com with your order number and
photos and we will work with you on a replacement or refund.